GoodRx Holdings, Inc.

    GDRX ·NASDAQ ·Services-Computer Processing & Data Preparation ·Inc. in DE
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    7
    PART I
    Item 1. Business.
    Overview
    Our mission is to help Americans save time and money when filling their medications. To achieve this, we are building
    the leading, consumer-focused digital healthcare platform in the United States.
    GoodRx was founded to solve the challenges that consumers face in understanding, accessing, and affording
    healthcare by removing the friction and inefficiencies in the system. We started with a price comparison tool for
    prescriptions, offering consumers free access to lower prices on their medication. This price comparison platform processes
    over 420 billion pricing data points every day and integrates that data into a user-friendly interface which provides
    consumers with dynamic, geographically relevant prescription pricing, and access to negotiated prices through GoodRx
    codes that can be used to save money on prescriptions across the United States.
    Today, we believe our expanded platform improves the health and financial well-being of American families by providing
    easy access to price transparency and affordability solutions for generic and brand medications both for consumers and
    healthcare providers, other healthcare product and services, including certain condition-specific end-to-end solutions,
    telehealth services, and wellness related content. We believe that our offerings provide significant savings to consumers,
    and can help drive greater medication awareness, access and adherence, faster treatment and better patient outcomes that
    also benefit the broader healthcare ecosystem and its stakeholders.
    We see exciting growth potential as we continue to expand our role as an essential access and affordability layer across
    the healthcare ecosystem – serving consumers, healthcare providers, pharmacies, and pharma manufacturers across the
    United States. As we extend our platform, we believe that we can create multiple monetization opportunities at different
    stages of the consumer healthcare journey, enabling us to drive higher expected consumer lifetime value without significant
    additional consumer acquisition costs.
    Industry Challenges
    Despite the approximately $5.3 trillion U.S. healthcare market being one of the largest sectors of the U.S. economy, it
    remains opaque and highly fragmented for consumers. Even simple healthcare transactions, such as finding a doctor or
    filling a prescription at an affordable price, are often difficult. This can lead to confusion, inefficiency, and unneeded
    additional costs for consumers and the healthcare system. The pharmacy is the de-facto “front door” to American healthcare,
    with frequent consumer interaction and engagement. However, finding affordable prices for prescriptions is complicated by a
    lack of price transparency, a confusing reimbursement and insurance landscape, and a fragmented marketplace in which the
    list prices for the same medication can vary significantly across pharmacies. We believe that these challenges are driven in
    part by a lack of solutions that enable consumers to easily search, discover, and access the product or service that they
    need at an affordable price. Consumer-focused technology solutions are essential in healthcare given that the stakes involve
    peoples’ health and lives.
    In July 2025, Congress enacted the One Big Beautiful Bill Act ("OBBBA") which cuts federal funding for Medicaid
    among other health insurance programs, as well as tightens eligibility requirements and increases the frequency of Medicaid
    coverage determinations. Further, copays on prescription medication have continued to trend upward in recent years and we
    believe as insurance providers and government programs continue to shift the cost burden more to consumers, including
    through changes to Affordable Care Act (the "ACA") marketplace subsidies, consumers are now more than ever searching
    for sustainable and affordable healthcare solutions which we believe strengthens our value proposition. Separately, certain
    major drug producers and manufacturers have entered into drug pricing agreements with the U.S. government, and as part
    of these agreements, have announced their participation in a new government sponsored direct-to-consumer platform called
    “TrumpRx.gov” ("TrumpRx"), which was launched in February 2026 and designed to offer consumers discounts on their
    products and some specialty brands. GoodRx is a key integration partner for pharma manufacturers offering discounted
    cash prices on TrumpRx at launch. Any potential impact of TrumpRx or similar initiatives on our business, offerings, or

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    Financial statements

    data from SEC XBRL filings. Values are as-reported; restatements supersede originals. Values reported in .

    From 10-K filed 2026-02-26 (period ending 2025-12-31).

    59
    Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations.
    You should read the following discussion and analysis of our financial condition and results of operations together with
    our audited consolidated financial statements and related notes included elsewhere in this Annual Report on Form 10-K.
    This discussion contains forward-looking statements based upon current plans, expectations and beliefs involving risks and
    uncertainties. Our actual results may differ materially from those anticipated in these forward-looking statements as a result
    of various factors, including those set forth under Part I, Item 1A, “Risk Factors” and in other parts of this Annual Report on
    Form 10-K. A discussion of the year ended December 31, 2024 compared to the year ended December 31, 2023 and other
    information related to the year ended December 31, 2023 has been reported previously in our Annual Report on Form 10-K
    for the year ended December 31, 2024 filed with the SEC on February 27, 2025, under the heading “Management’s
    Discussion and Analysis of Financial Condition and Results of Operations.”
    Overview
    Our mission is to help Americans save time and money when filling their medications. To achieve this, we are building
    the leading consumer-focused digital healthcare platform in the United States. For example, during 2025, we announced the
    launch of our first condition-specific subscription program for erectile dysfunction and continued to expand to other
    conditions including hair loss and weight loss. Certain of these condition-specific subscription programs offer consumers a
    single solution for comprehensive care by bundling the clinician visit, prescription (if deemed medically appropriate by the
    treating healthcare provider), and related delivery for a single total subscription price. During 2025, we also continued to
    grow our consumer direct pricing and announced a collaboration with a pharmaceutical manufacturer to offer eligible
    patients nationwide two of the most in-demand GLP-1 medications at a significantly lower cash price through our platform.
    With respect to the healthcare landscape, change has become a constant with positive and negative impacts on our
    business. For example, in July 2025, Congress passed a budget bill that cuts federal funding for Medicaid among other
    health insurance programs, as well as tightens eligibility requirements and increases the frequency of Medicaid coverage
    determinations. Further, copays on prescription medication have continued to trend upward in recent years and we believe
    as insurance providers and government programs continue to shift the cost burden more to consumers, including through
    changes to ACA marketplace subsidies, consumers are now more than ever searching for sustainable and affordable
    healthcare solutions which we believe strengthens our value proposition. Separately, certain major drug producers and
    manufacturers have negotiated or are in negotiations with the current Presidential administration to receive relief from the
    potential imposition of a 100% tariff on any branded or patented pharmaceutical product produced outside of the United
    States. As a result of these negotiations, certain manufacturers have announced their participation in a new government
    sponsored direct-to-consumer platform called “TrumpRx.gov” ("TrumpRx"), which was launched in February 2026 and is
    designed to offer consumers discounts on their products and some specialty brands. GoodRx is a key integration partner for
    pharma manufacturers offering discounted cash prices on TrumpRx at launch. Any potential impact on our business,
    offerings, or results of operations are unclear at this time but may be significant. With the introduction of these federal
    initiatives, including the renewed focus on Most-Favored-Nation pricing, the market is shifting decisively toward greater
    transparency and direct-to-consumer access. For us, this evolution is both an opportunity and a clear validation of our
    mission.
    Conversely, we have seen rapid changes in the U.S. retail pharmacy landscape as well, with announcements of store
    closures and reduction of footprint from various retail pharmacies, including Rite Aid and Walgreens. In early May 2025, Rite
    Aid announced its plan to pursue a sale of substantially all of its assets through a voluntary bankruptcy process.
    Consequently, we saw several PBMs remove Rite Aid from their networks, causing immediate cessation in the associated
    claims volume, as well as rapid store closures, which altogether adversely impacted our ability to recapture these claims in
    the near term. As an extension of the changing retail pharmacy landscape, we have seen and continue to expect heightened
    renegotiations between pharmacies and PBMs, including changes in retailer reimbursement models, as a result of the
    pharmacies' increased focus on rationalizing their spending. Furthermore, in 2025, we saw a material volume reduction in
    one of our integrated savings programs, which integrate our competitive discounts and pricing in a seamless experience at
    the pharmacy counter for eligible plan members served by certain PBM partners. Integrated savings programs are operated
    through PBMs who decide how to implement and manage these programs. These external factors have adversely impacted
    our prescription transactions revenue, financial results, and Monthly Active Consumers that we expect will continue in the
    near term with the combined total impact to prescription transactions revenue estimated to be $35.0 million to $40.0 million
    in 2025.
    While our prescription transactions offering remains foundational, given the evolving dynamics of prescription access
    and pharmacy economics, including the growing relevance of self-pay and direct-to-consumer distribution models, we are
    continuing to position our pharma direct offering as a key driver of growth. As we increase investment in our pharma direct
    as well as subscription offerings, we expect near-term impact on our prescription transactions unit economics and revenue
    in 2026. Accordingly, while this transition may impact near-term financial performance, we believe it enhances our long-term
    growth prospect and ability to create sustainable value.
    For the year ended December 31, 2025 as compared to the year ended December 31, 2024:
    •Revenue increased 1% to $796.9 million from $792.3 million;
    60
    •Net income and net income margin were $30.4 million and 3.8%, respectively, compared to $16.4 million and
    2.1%, respectively; and
    •Adjusted EBITDA and Adjusted EBITDA Margin were $270.5 million and 33.9%, respectively, compared to
    $260.2 million and 32.8%, respectively.
    Revenue, net income, and net income margin are financial measures prepared in conformity with accounting principles
    generally accepted in the United States ("GAAP"). Adjusted EBITDA and Adjusted EBITDA Margin are non-GAAP financial
    measures. For a reconciliation and presentation of Adjusted EBITDA and Adjusted EBITDA Margin to the most directly
    comparable GAAP financial measures, information about why we consider Adjusted EBITDA and Adjusted EBITDA Margin
    useful and a discussion of the material risks and limitations of these measures, please see “Key Financial and Operating
    Metrics – Non-GAAP Financial Measures" included within this Part II, Item 7 of this Annual Report on Form 10-K.
    Seasonality
    We typically experience stronger consumer demand during the first and fourth quarters of each year, which coincide
    with generally higher consumer healthcare spending, doctor office visits, annual benefit enrollment season, and seasonal
    cold and flu trends. For our integrated savings program, we may experience stronger traffic during the first half of each year
    since more claims are likely to be routed through GoodRx while plan members are in the deductible phase of their health
    plans. We may also experience stronger demand for our GoodRx Pharma Direct (formerly pharma manufacturer solutions
    and referred to hereafter as "pharma direct") offering during the fourth quarter of each year, which coincides with pharma
    manufacturers' annual budgetary spending patterns. In addition, this seasonality may impact revenue and sales and
    marketing expense. PBM-pharmacy issues, including changes in the retail landscape, as well as macroeconomic events
    may have masked some of these trends in recent periods and may continue to impact these trends in the future.
    Key Financial and Operating Metrics
    We use Monthly Active Consumers, subscription plans, Adjusted EBITDA, and Adjusted EBITDA Margin to assess our
    performance, make strategic and offering decisions and build our financial projections. The number of Monthly Active
    Consumers and subscription plans are key indicators of the scale of our consumer base and a gauge for our marketing and
    engagement efforts. We believe these operating metrics reflect our scale, growth and engagement with consumers. As our
    business continues to evolve, we are reassessing the Monthly Active Consumers metric as a primary indicator of
    performance to ensure it aligns with how we measure growth and profitability.
    Monthly Active Consumers
    The factors described in the "Overview" section have adversely impacted our Monthly Active Consumers beginning in
    the second quarter of 2025.
    Three Months Ended
    (in millions)
    December 31,
    2025
    September 30,
    2025
    June 30,
    2025
    March 31,
    2025
    December 31,
    2024
    September 30,
    2024
    June 30,
    2024
    March 31,
    2024
    Monthly Active Consumers
    5.3
    5.4
    5.7
    6.4
    6.6
    6.5
    6.6
    6.7
    Subscription Plans
    Subscription plans through the second quarter of 2024 included subscription plans for Kroger Savings, which sunset in
    July 2024.
    As of
    (in thousands)
    December 31,
    2025
    September 30,
    2025
    June 30,
    2025
    March 31,
    2025
    December 31,
    2024
    September 30,
    2024
    June 30,
    2024
    March 31,
    2024
    Subscription plans
    674
    671
    668
    680
    684
    701
    696
    778
    Non-GAAP Financial Measures
    Adjusted EBITDA and Adjusted EBITDA Margin are key measures we use to assess our financial performance and are
    also used for internal planning and forecasting purposes. We believe Adjusted EBITDA and Adjusted EBITDA Margin are
    helpful to investors, analysts and other interested parties because they can assist in providing a more consistent and
    comparable overview of our operations across our historical financial periods. In addition, these measures are frequently
    used by analysts, investors and other interested parties to evaluate and assess performance.
    We define Adjusted EBITDA for a particular period as net income or loss before interest, taxes, depreciation and
    amortization, and as further adjusted, as applicable, for acquisition related expenses, stock-based compensation expense,
    payroll tax expense related to stock-based compensation, loss on extinguishment of debt, financing related expenses, loss
    61
    on operating lease assets, restructuring related expenses, legal settlement expenses, gain on sale of business and other
    income or expense, net. These excluded items are either non-cash charges or such that we believe they do not represent
    our underlying core operating performance and that their exclusion provides investors with a better understanding of the
    factors and trends affecting our business. Adjusted EBITDA Margin represents Adjusted EBITDA as a percentage of
    Adjusted Revenue. Adjusted Revenue is a non-GAAP financial measure defined as revenue excluding client contract
    termination costs associated with restructuring related activities. We exclude these costs from revenue because we believe
    they are not indicative of past or future underlying performance of the business. For 2025 and 2024, revenue equaled
    Adjusted Revenue.
    Adjusted EBITDA and Adjusted EBITDA Margin are non-GAAP financial measures and are presented for supplemental
    informational purposes only and should not be considered as alternatives or substitutes to financial information presented in
    accordance with GAAP. These measures have certain limitations in that they do not include the impact of certain costs that
    are reflected in our consolidated statements of operations that are necessary to run our business. Other companies,
    including other companies in our industry, may not use these measures or may calculate these measures differently than as
    presented in this Annual Report on Form 10-K, limiting their usefulness as comparative measures.
    The following table presents a reconciliation of net income, the most directly comparable financial measure calculated in
    accordance with GAAP, to Adjusted EBITDA, and presents net income margin, the most directly comparable financial
    measure calculated in accordance with GAAP, with Adjusted EBITDA Margin:
    Year Ended December 31,
    (dollars in thousands)
    2025
    2024
    Net income
    $30,439
    $16,390
    Adjusted to exclude the following:
    Interest income
    (10,933)
    (23,273)
    Interest expense
    42,605
    52,922
    Income tax expense
    26,099
    15,070
    Depreciation and amortization
    85,218
    69,538
    Other (income) expense
    (718)
    2,660
    Loss on extinguishment of debt
    —
    2,077
    Financing related expenses (1)
    —
    898
    Acquisition related expenses (2)
    1,539
    557
    Restructuring related expenses (3)
    7,676
    8,902
    Legal settlement expenses (4)
    5,855
    13,000
    Stock-based compensation expense
    76,626
    99,026
    Payroll tax expense related to stock-based compensation
    1,697
    2,471
    Loss on operating lease asset (5)
    4,409
    —
    Adjusted EBITDA
    $270,512
    $260,238
    Revenue
    $796,853
    $792,324
    Net income margin
    3.8%
    2.1%
    Adjusted EBITDA Margin
    33.9%
    32.8%
    _____________________________________________________
    (1)Financing related expenses include third party fees related to proposed financings.
    (2)Acquisition related expenses principally include costs for actual or planned acquisitions including related third party
    fees, legal, consulting, and other expenditures, and as applicable, severance costs and retention bonuses to
    employees related to acquisitions. From time to time, acquisition related expenses may also include similar
    transaction related costs for business dispositions.
    (3)Restructuring related expenses include costs for various workforce optimization and organizational changes to
    better align with our strategic goals and future scale including employee severance and other personnel related
    costs, and as applicable, contract termination costs and losses from the disposal of certain technology and
    capitalized software.
    (4)Legal settlement expenses consist of periodic settlement costs for significant or unusual litigation matters.
    (5)Loss on operating lease asset represents losses incurred from time to time relating to the impairment or
    abandonment of leased office space.
    62
    Components of our Results of Operations
    For a description of the components of our results of operations, see Note 2 to our audited consolidated financial
    statements included elsewhere in this Annual Report on Form 10-K.
    Our revenue is primarily derived from prescription transactions revenue that is generated when pharmacies fill
    prescriptions for consumers, and from other revenue streams such as pharma direct, our subscription offerings, and our
    telehealth services. We consider PBMs, pharmacies, pharma manufacturers, healthcare providers, and consumers of our
    subscription and telehealth services, for which we have direct contractual agreements, to be our primary customers. All of
    our revenue has been generated in the United States.
    Results of Operations
    The following table sets forth our results of operations for the years ended December 31, 2025 and 2024:
    (dollars in thousands)
    Year Ended
    December
    31, 2025
    % of Total
    Revenue
    Year Ended
    December
    31, 2024
    % of Total
    Revenue
    Change
    ($)
    Change
    (%)
    Revenue:
    Prescription transactions revenue
    $544,001
    68%
    $577,549
    73%
    $(33,548)
    (6%)
    Subscription revenue
    83,786
    11%
    86,536
    11%
    (2,750)
    (3%)
    Pharma direct revenue
    151,380
    19%
    107,237
    14%
    44,143
    41%
    Other revenue
    17,686
    2%
    21,002
    3%
    (3,316)
    (16%)
    Total revenue
    796,853
    792,324
    Costs and operating expenses:
    Cost of revenue, exclusive of
    depreciation and amortization
    presented separately below
    57,597
    7%
    48,215
    6%

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    Next expected filings

    • ~2027-02-25 10-K expected by 2027-02-25 (in 114 days)
    • ~2027-05-05 10-Q expected by 2027-05-07 (in 183 days)
    • ~2027-08-04 10-Q expected by 2027-08-06 (in 274 days)
    • ~2027-11-03 10-Q expected by 2027-11-05 (in 365 days)

    Predicted from historical filing cadence; not an SEC commitment.

    Recent SEC filings

    • 2026-11-02 8-K Financial Statements No Longer Reliable
    • 2026-08-05 8-K Officer/Director Change
    • 2026-08-05 10-Q Quarterly Report
    • 2026-08-05 8-K Earnings Release; Financial Statements and Exhibits
    • 2026-05-06 10-Q Quarterly Report
    • 2026-05-06 8-K Earnings Release; Financial Statements and Exhibits
    • 2026-04-29 DEF 14A Proxy Statement
    • 2026-04-24 8-K Officer/Director Change
    • 2026-04-03 8-K Officer/Director Change
    • 2026-03-27 8-K Officer/Director Change
    • 2026-03-18 8-K Changes in Auditor; Financial Statements and Exhibits
    • 2026-03-06 8-K Officer/Director Change
    • 2026-02-27 8-K Officer/Director Change
    • 2026-02-26 10-K Annual Report
    • 2026-02-25 8-K Earnings Release; Financial Statements and Exhibits