Fiserv Falls Short on Q3 Earnings, Announces Leadership Overhaul

Fiserv Inc., a leading global provider of payments and financial services technology solutions, reported third-quarter earnings that fell significantly short of analyst expectations, leading to a sharp decline in its stock price and prompting substantial leadership changes.

On October 29, 2025, Fiserv announced adjusted earnings per share (EPS) of $2.04, missing the anticipated $2.64. The company's revenue for the quarter was $4.9 billion, below the forecasted $5.36 billion. This represents a 5.7% decline in revenue compared to the same period last year. In response to these results, Fiserv revised its full-year revenue growth outlook downward to between 3.5% and 4%, a substantial decrease from the previously projected 10%. The company also lowered its expected 2025 profit-per-share to a range of $8.50 to $8.60, down from the prior guidance of $10.15 to $10.30.

Following the earnings announcement, Fiserv's stock experienced a sharp decline, plummeting nearly 41% to $74.14, marking its steepest single-day drop and reaching its lowest level in over five years. CEO Mike Lyons attributed the poor performance to slowing growth in Argentina and delayed investments. In an effort to address these challenges, Fiserv introduced a five-point recovery plan and announced significant leadership changes, including the appointment of Paul Todd as the new Chief Financial Officer and the naming of Takis Georgakopoulos and Dhivya Suryadevara as co-presidents. Additionally, the company plans to move its stock listing back to Nasdaq from the NYSE, effective November 11, under the ticker "FISV."

Fiserv's recent earnings miss and subsequent strategic shifts underscore the challenges facing the company. The effectiveness of its recovery plan and leadership changes will be critical in determining its future trajectory in the competitive fintech landscape.